Last updated: June 5, 2026
Due to the digital nature of our SaaS products and downloadable software, all sales are final. We do not offer refunds once the software license has been issued or the source code has been downloaded. We encourage you to thoroughly review the product features before making a purchase.
For custom architecture and UI/UX engineering services, refunds are handled according to the specific milestones outlined in your contract. Once a milestone is approved and delivered, payments for that phase become non-refundable.
If you encounter critical bugs or defects immediately after delivery that prevent the core functionality of the software, please contact our support team within 7 days. We will provide a free technical fix. If the issue cannot be resolved, a partial or full refund may be considered at our sole discretion.
If you are on a recurring billing cycle for any hosted services, you may cancel your subscription at any time. Cancellations will take effect at the end of the current billing cycle, and no prorated refunds will be issued for unused time.
If you have any questions or concerns regarding a payment or refund, please reach out to our billing department:
billing@lpxlabs.in